Last updated: 21 October 2026

1. Who we are

Aemilia Designs is an independent interior design business based in Woolwich, London, UK.

For the purposes of applicable data protection law, Aemilia Designs is responsible for the personal information described in this policy.

2. What information we collect

When you contact Aemilia Designs through our website, we may collect:

• Your name and email address.

• Information you choose to provide about your interior design project, including your requirements, preferences, budget and property location.

• Any other information you include in your message or subsequent correspondence.

Please avoid including sensitive personal information.

3. How we use your information

We use your information to:

• Respond to your enquiry.

• Understand your interior design requirements and discuss suitable services.

• Arrange consultations or prepare proposals and quotations where requested.

• Communicate with you about your project.

• Maintain appropriate business records and meet applicable legal obligations.

We do not use enquiry details to send unrelated marketing emails.

4. Our lawful basis for using your information

We process your information where necessary to take steps at your request before entering into a contract, such as discussing your project or preparing a quotation.

Where this basis does not apply, we may rely on our legitimate interests in responding to enquiries, managing our business and maintaining appropriate records, provided those interests are not overridden by your rights and interests.

Where we are legally required to retain or disclose information, we will do so in accordance with our legal obligations.

5. How your information is stored and shared

Our website is hosted using Squarespace. Information submitted through our website forms may be processed and stored by Squarespace and delivered to us by email, depending on our form settings.

We may also use trusted service providers, such as email providers or business administration tools, where necessary to operate our business and respond to enquiries.

We do not sell your personal information.

Some service providers may process information outside the United Kingdom.

6. How long we keep your information

We keep enquiry information only for as long as reasonably necessary for the purpose for which it was collected.

If your enquiry does not lead to a project, we intend to delete or securely dispose of the information after 6 months from our last meaningful contact, unless we need to retain it for a longer period for a legitimate reason.

If you become a client, relevant information may be retained for longer to manage the project, maintain business records and meet legal or accounting obligations.

7. Keeping your information secure

We take reasonable steps to protect personal information against unauthorised access, loss, misuse or disclosure. Access is limited to those who need the information to operate our business.

No method of electronic storage or transmission is completely secure, but we take appropriate precautions to protect the information we hold.

8. Your data protection rights

Depending on the circumstances, you may have the right to:

• Request access to the personal information we hold about you.

• Ask us to correct inaccurate or incomplete information.

• Request deletion of your information.

• Ask us to restrict or object to certain processing.

• Request a portable copy of certain information.

• Complain to the Information Commissioner's Office (ICO).

These rights are subject to applicable legal conditions and exemptions.

9. Cookies and website analytics

Our website may use cookies and similar technologies to operate correctly and, depending on our settings, to understand website usage.

Where required, we will ask for your consent before using non-essential cookies or similar technologies. Please see our cookie settings or any separate cookie notice for further information.

10. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to our business, website or legal requirements. The latest version will be published on this page.